Frequently Asked Questions (FAQ)

**Frequently Asked Questions**

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**Q: Are your products authentic?**  

**A:** Yes! All of our products are 100% authentic and sourced from authorized distributors or directly from Korea.

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**Q: Where do you ship from?**  

**A:** We ship from both Las Vegas and Korea, depending on the product. Each product description will indicate the shipping origin.

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**Q: How much is shipping?**  

**A:**  

• From Las Vegas: $6.90 under $100, Free over $100  

• From Korea: $9.99 under $60, Free over $60

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**Q: How long does shipping take?**  

**A:**  

• U.S. Domestic orders: 2–5 business days  

• Orders from Korea: 7–10 business days

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**Q: Can I return a product?**  

**A:** Yes, you can return unopened and unused items within 7 days.  

Please refer to our [Return Policy](#) for more details.

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**Q: Do you offer in-store pickup?**  

**A:** We currently do not offer official in-store pickup.  

However, if you have a special request, feel free to contact us — we’ll do our best to help!